Connect Brevo (Sendinblue) to Boxset: Step-by-Step Setup Guide

What You'll Need

• A Brevo account (formerly Sendinblue)
• Access to your Boxset dashboard (Integrations section)
• Access to Brevo's SMTP & API settings

Part 1: Connect Brevo to Boxset

Part 2: Set Up Event Tracking (Webhook)

Troubleshooting

API key not working

• Make sure you're using the v3 API key (starts with xkeysib-), not the old v2 key
• Generate a new key if the existing one has been revoked

Missing campaign events

• Brevo's webhook configuration may differ between transactional and campaign emails
• Check both Transactional → Settings and Campaigns → Settings for webhook configuration