Connect SparkPost to Boxset: Step-by-Step Setup Guide

What You'll Need

• A SparkPost account (or MessageBird Channels if migrated)
• Access to your Boxset dashboard (Integrations section)
• Admin access in SparkPost to manage API keys and webhooks

Part 1: Connect SparkPost to Boxset

Part 2: Set Up Event Tracking (Webhook)

Troubleshooting

Connection fails with "Invalid API key"

• Ensure the key has at minimum Message Events: Read-only permission
• SparkPost API keys are only shown once — generate a new one if lost

Events not appearing

• Check SparkPost Webhooks page for delivery failures (red indicators)
• Verify the Target URL matches your Boxset webhook URL exactly
• SparkPost batches events — there may be a brief delay (usually under 60 seconds)